![]() ![]() It does give individual users so much control over the VPN that using it feels great. Thankfully, there is excellent help from their customer service if you have any problems. While these features are great to have, it does take a little bit of knowledge and getting used to them. Take for example the great features such as encryption selection and bypassing Deep Packet Inspection. In many cases it has this ‘wow’ factor, but that somehow always comes accompanied by a small, if present, ‘but’. I feel that TorGuard is a bit of a two-edged sword. The Verdict: Is TorGuard Worth the Price? ![]() It Comes at a Steep PriceĪll the nifty details I’ve mentioned in the article so far seem awesome right? Specifically, the servers are designed to bypass Deep Packet Inspection firewalls, which hopefully could work. However, TorGuard has an option called Stealth VPN which it claims is able to help users get around the Great Firewall of China. China has been cracking down hard on VPN services in the country and many VPNs are abandoning its users there. I’ve left this to near-last because it both offers a ray of light to users in China and yet isn’t possible for me to verify at this point of time. But there you have it – excellence in a chatbox! Aside from that, if there are any support tickets raised, you can access all of them from your account dashboard as well – a good single point of reference. Having had so many terrible experiences with poor customer support, to say that I was flummoxed is an understatement at the very least. Not only that, but with a few instructions to tweak my TorGuard client, they fixed the problem! Imagine my surprise when I was responded to on the support chat line. In most cases, this would have generated a support ticket with an automated email getting sent to me, etc etc, etc. I nit-picked about having a slow VPN speed on a server to TorGuard technical support – via their chat. I tested it out myself since I’m a bit fussy about getting the support for a product I paid for and was suitably impressed. This is one of the best things I like about TorGuard – the customer service. Tests have shown it to have speed advantages over OpenVPN by a factor of as much as ten. It is meant to replace OpenVPN, the most common protocol in use today and is apparently leaner, much faster and more secure. WireGuard offers stunningly fast speeds compared to existing protocols (Source: WireGuard Performance Test) If you’ve been following my VPN reviews, this is good because legally, there are not many ways in which the company can be forced to give up whatever information it has on its users.Īside from that, there is also a no-logging policy the company has which it has kept up with admirably to date. Your Identity is (quite) Safeīased in Nevis, a little island in the West Indies, TorGuard isn’t forced to comply with complicated data retention laws. On the other hand, you can opt to use it at the application level, meaning you can stop selected applications from transmitting and receiving data while others continue. On one had you can choose to have the client terminate all traffic if a connection to the VPN server is lost. The Kill Switch that TorGuard uses also works in two modes. While TorGuard has originally protected against most IPv6 leaks, it has since upgraded its service to force all IPv6 traffic into the VPN. IPv6 Leaks can be taken advantage of by attackers if users are using IPv4 VPNs. It even has a page where you can test if there is a WebRTC leak on your system at any time. It is a vulnerability in many web browsers such as Firefox and Chrome and TorGuard has already issued a patch to its clients that fixes it. WebRTC leak is something that affects many VPNs – something which thankfully TorGuard has taken steps to avoid. In any case, aside from the encryption rates, TorGuard also offers a host of other security elements including DNS leak protection, WebRTC leak protection and a Kill Switch. ![]() When you want to download something, you can tune it down a little bit to push your line a little faster. That means you can turn the encryption knob up to maximum and hardly know there’s a difference. Users generally have varying needs when it comes to a VPN, depending on what they are doing online.įor example, when browsing the web, they generally need anonymity and security with little requirement for breakneck speeds. While some may not think there is a difference – there is. Security is one of the main lifelines of a VPN service provider and TorGuard does an incredible job of balancing user needs and security. ![]()
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